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Security & Confidentiality

Your images, handled with care.

When you send unreleased campaigns, collections or product, confidentiality isn't a nice-to-have — it's the job. Here is exactly how we protect your work, so your legal and procurement teams can approve us without friction.

Request our NDA   About the studio
  • NDA signed before any files move
  • Secure transfer through your system
  • Access limited to your assigned team
  • Defined retention & deletion
  • Unreleased work never shown publicly
  • White-label — we stay invisible
NDA & agreements

We sign before we start.

We will sign your NDA, or provide ours, before a single image is shared. Confidentiality agreements are standard for every studio, agency and brand partner — not an upgrade you have to ask twice for. For ongoing volume, we work under a simple master agreement so your team never has to re-paper each project.

How we protect your files

Five commitments on every project.

Secure transfer

Files move through your preferred channel — your Dropbox, Drive, WeTransfer, FTP or portal. Where possible we work inside your system so images stay under your control.

Restricted access

Only the dedicated retoucher and QC lead on your account can open your files. Access is need-to-work, not shared across the studio.

Retention & deletion

We keep files only for the agreed working and backup window, then delete on request or on a schedule you set. No indefinite storage.

Confidential by default

Unreleased campaigns, collections and product are never used in our portfolio, social or marketing without your written permission.

White-label delivery

We deliver under your brand and stay invisible to your clients. Your relationship, your name, every time.

One point of contact

A single account lead owns communication and accountability, so there's always a name responsible for your data.

FAQ

Security & confidentiality — questions

Do you sign NDAs?

Yes. We sign your NDA or provide ours on request before any files are shared. NDAs are standard for our studio, agency and brand partners.

How are files transferred?

Through your preferred secure channel — your Dropbox, Google Drive, WeTransfer, FTP or shared portal. We work inside your system where possible so files stay under your control.

Who can access our images?

Only the dedicated retoucher and QC lead assigned to your account. Access is limited on a need-to-work basis, not shared studio-wide.

How long do you keep our files?

Files are retained only for the agreed working window and backup period, then deleted on request or on a schedule you set.

Is unreleased work kept confidential?

Always. Unreleased campaigns, collections and product are never shown in our portfolio, social or marketing without your written permission.

Ready when you are

Send 5 images. Get them retouched free.

Test our quality risk-free — NDA first if you prefer. No commitment, no card.

Claim your free test edit